RESA-Real Estate Staging Association 02/07 to Current
President/CEO/Founder
- Developed the trade organization for professional stagers in North America
- Created bylaws
- Developed International structure with 12 Regions, State Presidents and local chapters
- Mentor professional stagers regarding marketing and their business
- Negotiated exclusive discounts for RESA members
- Negotiated business insurance and affinity health plan for members
- Developed marketing strategies for organization
- 600 members in the first 45 days
- Set policies and procedures
Staging Career Center 10/06 to Current
Owner
- Providing marketing support services to professional stagers
- Business coaching to professional stagers focusing on the power of networking
- Develop custom marketing tools such as business cards, brochures, power point presentations, press releases, PR bios etc
Lucid Panache 05/07 to Current
Owner
- Providing marketing support services to small business owners
- Business coaching to small business owners focusing on the power of networking
- Develop custom marketing tools such as business cards, brochures, power point presentations, press releases, PR bios etc
StagedHomes.com 02/03 to 10/06 Concord, CA
Director of Corporate Marketing
- Directly responsible for the day to day operations at the corporate headquarters and supervised staff of 20 people
- Oversaw 4 departments, Marketing, Shipping, Training, Coaching
- Sold and Marketed Real Estate Staging Seminars
- Increased average class size from 19 to 60 in less then 1 yr
- Sold over 1 million dollars in Seminars in 12 from 2004-2005
- Increased sales 266% from 2004 to 2005
- Implemented policies and procedures
- Developed a marketing/sales department. Facilitated the changed of outsourced marketing to in house to the corporate headquarters increasing sale, class attendance, and productivity
- Did business coaching for Accredited Staging Professionals which included, day to day functions of their business, how to get started, marketing ideas, setting their professional policies etc
- Negotiated corporate sponsorships and contracts
- Organized 4 conventions with over 200 attendees each year
- Coordinated a minimum of 2-4 ASP Programs per month
Fireside Thrift Co. 04/01 to 10/02 Pleasanton, CA
Collections Manager
- Managed a 22 employee collections department collecting on Sub Prime auto loans
- Taught Skip Tracing classes to the collections staff at the Cooperate and Branch offices and negotiated all outside Skip Tracing vendor contracts
- Started a new delinquency category and improved collections from 78% collected to 88.5% collected on a 46 million dollar portfolio
- Handled all employee issues: hiring, termination, coaching, counseling, training
- Developed standard procedures for this new department
- Assisted in the development of a training program to support eh cooperate and branch office collectors
- Developed the yearly budget for the department
- Nominated for Manager of the Year 2001
DePuy Orthotech 05/98 to 10/00
Insurance Contract Coordinator, Appeals Manager, Collection Coordinator
- Developed standard procedures
- Implemented training course for new hires
- Marketed DePuy’s program and products
- Negotiated the terms of Insurance Contracts
- Negotiated settlements on accounts
- Appealed denied claims with a 98% success rate increasing the revenue collected
- Implemented solutions for client issues and customer complaints
- Promoted 2 times
Brodnax Investigations 12/98 to 11/00
Owner and Private Investigator
- Conducted skiptacing investigations for rental car industry
- Conducted skiptracing and financial investigations for Sears and Roebuck
- Domestic invenstigations
United Collection Corporation/UCC Information Services Inc 07/95 to 11/97
Asset Investigator, Skiptrace Manager, Legal Collections Coordinator, Private Investigator
- Managed a 4 employee Skiptrace Department collecting on rental car damages
- Developed and Marketed UCC Information Services Corporation
- Negotiated client rates for services
- Handled client issues, complaints
- Held training classes on Skiptracing and asset investigations
- Coordinated legal process, seized property, bank accounts negotiated settlements
- Conducted over 120 investigations per month
- Exceeded monthly, quarterly, and yearly goals
- Collector of the month over 12 times
- Promoted 3 times
Diversified Collection Services (DCS) 7/90 to 4/94
Collector and Skiptracer
- Skiptraced on deliquent student loans
- Collected on defaulted Guarenteed Student Loans
- Handled client issues, complaints
- Exceeded monthly, quarterly, and yearly goals
